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  • 51.
    Genell, Kristina
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Ekelund, Christer
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    High quality in business education: the success of a small university2013In: 22nd Nordic Academy of Management Conference: Conference Proceedings, 2013Conference paper (Other academic)
    Abstract [en]

    This paper has its origin in the new evaluation system that was introduced by the Swedish National Agency for Higher Education (HSV) (from 2013 The Swedish Higher Education Authority) in 2011. In this new evaluation system the focus is on the results (in the form of bachelor and master theses) compared to the earlier systems that focused on processes, number of professors, published articles etc. The result of the evaluation of the subject of business administration, that was carried out in 2011, were to a certain extent surprising. At the bachelor level only three universities (Stockholm School of Economics, Jönköping International Business School and Kristianstad University) received the highest grade “very high quality”. The central question of this paper is how it was possible for a small university like Kristianstad University (HKR) to succeed in this new way of measuring quality in education. Was it pure luck or is it possible to explain this excellent result? The first part of the paper is a discussion that provides possible explanations like emphasis on quality and generic skills as well as the advantages of a small university with less distance between lecturers and students, and also fewer students compared to the big universities. In the second part of the paper we focus on the concept of “refinement”. The students that are admitted to the programme at HKR have considerably lower grades that the students admitted to the big universities. A survey of the bachelor theses that were sent to the evaluation from HKR showed some interesting results. The male students who had the lowest grades when admitted to the programme produced the best bachelor theses according to the evaluation.

  • 52.
    Grossi, Giuseppe
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Consolidated financial statements in the public sector2015In: Public sector accounting / [ed] Tjerk Budding, Giuseppe Grossi and Torbjörn Tagesson, Abingdon, Oxon: Routledge, 2015, p. 63-76Chapter in book (Other academic)
  • 53.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Hansen, Morten Balle
    Danmark.
    Johanson, Jan-Erik
    Finland.
    Vakkuri, Jarmo
    Moon, M. Jae
    Sydkorea.
    Introduction: comparative performance management and accountability in the age of austerity2016In: Public Performance & Management Review, ISSN 1530-9576, E-ISSN 1557-9271, Vol. 39, no 3, p. 499-505Article in journal (Refereed)
    Abstract [en]

    The five articles in this symposium examine the issues of comparative performance management and accountability in the age of austerity from different vantage points. Brusca and Montesinos carry out an international comparison of 17 countries studying key issues in the implementation of performance reporting by local governments. Using multicountry survey data, Wynen and Verhoest provide an understanding of the effect of organizational autonomy and external result control on the use of internal performance-based steering toward lower hierarchical levels in public sector organizations. Bj?rnholt, Bækgaard and Houlberg study the link between fiscal austerity and politicians? use of performance information by using survey and documentary data from Danish municipalities. Grossi, Reichard, and Ruggiero examine the interest of politicians and public managers in the use of performance information for decision-making and monitoring the budget cycle provided in the newly established performance budgets of municipalities in Germany and Italy. Poocharoen and Wong examine performance management in different types of interagency collaborations, presenting six case studies of management projects in the field of natural resources. Taken together, these articles deepen our understanding of the fundamental and continuing shift toward use of performance measures in the public sector in the period of austerity, with both internal and external uses of performance information.

  • 54.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Marcou, Gérard
    Paris 1 Panthéon-Sorbonne.
    Reichard, Christoph
    Potsdam University.
    Comparative aspects of institutional variants for local public service provision2010In: The provision of public services in Europe: between state, local government and market / [ed] Hellmut Wollmann, Gérard Marcou, Cheltenham: Edward Elgar Publishing, 2010, p. 217-239Chapter in book (Refereed)
    Abstract [en]

    This chapter addresses the various institutional arrangements for the delivery of local public services in France, Germany and Italy. It has a comparative focus but provides an analysis of how the different institutional variants of service provision have developed over time. In particular, it examines what new arrangements have been adopted and what effects may be expected for municipal governance. The chapter is intended to offer a critical analysis of the overall structures and trends rather than an analysis based on sectoral developments (e.g. water or social care). These may be found in other chapters of the book. With regard to the broad portfolio of local services, our intention is to concentrate on services usually provided by local utilities and which are mostly traded on (regulated) markets (in EU terminology: services of general economic interest), for example infrastructure services and basic services such as water, energy and transport. The chapter is organized as follows. It begins with an overview of institutional patterns in the three countries under study. We make a comparative analysis focusing on corporatization, that is, on the ongoing process of transforming local government units into (semi-)autonomous corporations, most with independent legal status and enjoying considerable managerial freedom. We also identify similarities and differences in patterns of service delivery.

  • 55.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Mori, Elisa
    University of Modena & Reggio Emilia, Modena.
    Bardelli, Federica
    Kibernetes s.r.l., Siena.
    From consolidation to segment reporting in local government: accountability needs, accounting standards, and the effect on decision-makers2014In: Journal of Modern Accounting and Auditing, ISSN 1548-6583, Vol. 10, no 1, p. 32-46Article in journal (Refereed)
    Abstract [en]

    Consolidated Financial Statements (CFSs) in the public sector represent useful financial tools to improve transparency and accountability toward internal and external users. This aggregate view is only a part of the information needed in order to give politicians, managers, employees, financial institutions, rating agencies, and citizens a whole view of a local government’s financial performance. It emerges the need to have segment information, covering specific policy areas for which it is appropriate to separately report financial and non-financial information. This paper, after having discussed the need for accountability and decision-making in a theoretical framework, gives account of a pilot project realized by the municipality of Reggio Emilia, which introduced CFSs and segment reporting. The empirical study is based on an action research as a methodological approach to solving practical problems. Finally, the paper also offers some practical suggestions to contribute to the applicability of the segment reporting in the public sector.

  • 56.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Pianezzi, Daniela
    Italien.
    The new public corruption: old questions for new challenges2018In: Accounting Forum, ISSN 0155-9982, E-ISSN 1467-6303, Vol. 42, no 1, p. 86-101Article in journal (Refereed)
    Abstract [en]

    This paper focuses on corruption in public procurement. It describes the contemporary face of corruption by investigating the role of public accountability in the fight against corruption. The paper describes a specific episode of corruption relative to the awarding of government contracts for big events, such as the celebration of the 150th anniversary of Italian unification. Relying on the philosophical insights of Rousseau, Popper, Kant and others, the study suggests the need for enabling a democratic control and constructing a public ethics for the common good.

  • 57.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Reichard, Christoph
    Tyskland.
    Variance in the institutions of local utility services: evidence from several European countries2016In: Public and social services in Europe: from public and municipal to private sector provision, London: Palgrave Macmillan UK , 2016, p. 297-312Chapter in book (Other academic)
    Abstract [en]

    This chapter presents the different options of institutional choice for the delivery of local utility services like water, waste, energy or transport in selected European countries. The authors concentrate empirically on three major options: provision by a municipally owned corporation, by a public-private partnership and by a private corporation to which the service is contracted out. Furthermore, some trends of development over time are presented. In all countries under review, a remarkable proportion of utility services is still allocated to autonomous municipal enterprises. Private enterprises, however, are also strongly involved in local services: as co-owners and partners of municipal corporations with mixed ownership and as providers of outsourced services. Finally, the authors discuss several explanations of the emerging patterns and changes in the institutional landscape.

  • 58.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Reichard, Christoph
    Tyskland.
    Ruggiero, Pasquale
    Italien.
    Appropriateness and use of performance information in the budgeting process: some experiences from German and Italian municipalities2016In: Public Performance & Management Review, ISSN 1530-9576, E-ISSN 1557-9271, Vol. 39, no 3, p. 581-606Article in journal (Refereed)
    Abstract [en]

    This article contributes to the debate on the use of performance information in the context of public sector performance management. Based on case studies, the authors analyze the appropriateness of the performance information provided in the newly established performance budgets of municipalities in Germany and Italy. They also examine the interest of politicians and senior managers in using such information for decision-making and monitoring within the municipal budget cycle. They find that the use of performance information is generally quite modest, and that the interest of different local actors varies to a great extent. Politicians are generally less interested in such information than top managers, particularly chief financial officers. The results are discussed by applying a theoretical framework based on institutional and legitimacy theories, and are compared with the literature on performance information use.

  • 59.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Steccolini, Ileana
    Bocconi University, Milan.
    Guest editorial: accounting for public governance2014In: Qualitative Research in Accounting & Management/Emerald, ISSN 1176-6093, E-ISSN 1758-7654, Vol. 11, no 2, p. 86-91Article in journal (Other academic)
    Abstract [en]

    Purpose – The purpose of this viewpoint paper is to introduce the special issue and outline its major themes.

    Design/methodology/approach – The public governance literature is described, and the necessity for analysing challenges for accountability and accounting in the public sector is elaborated upon, as a precursor to introducing the contributions to this special issue.

    Findings – The public governance turn in public management and policy studies has often meant that accounting and accountability issues have been overlooked. This special issue reminds us that they are central in public governance and networks, and that accounting cannot be dismissed as only a “technical” issue since it is central in power relationships, building trust, ensuring transparency and improving decision making for both internal and external stakeholders.

    Research limitations/implications – This special issue of Qualitative Research in Accounting & Management aims to stimulate qualitative research on how accounting and accountability are being shaped by the new public governance paradigm and, in turn, contribute to shaping it.

    Practical implications – The articles included in this special issue focus on reforms and innovations that have been adopted based on the assumption that improving mechanisms of public governance and accountability will result in better public sector performance. The different aspects of governance and accounting changes will also be of interest to politicians, managers, citizens, and those who seek accountability from public sector organisations.

    Originality/value – The paper offers a systematic empirical examination of the innovative experiences of different governments to strengthen transparency, openness and participation, and to enhance the capacity to manage, steer and monitor contracts, partnerships and relationships with private and public sector entities.

  • 60.
    Grossi, Giuseppe
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Thomasson, Anna
    Lunds universitet.
    Bridging the accountability gap in hybrid organizations: the case of Copenhagen Malmö Port2015In: International Review of Administrative Sciences, ISSN 0020-8523, E-ISSN 1461-7226, Vol. 81, no 3, p. 604-620Article in journal (Refereed)
    Abstract [en]

    Previous research on hybrid organizations has drawn attention to the accountability gap that is believed to emerge when the provision of public services is transferred to a hybrid organization. In this article we take our point of departure in that research and use a case study method to explore whether this gap can be bridged by existing corporate governance systems or if governance systems specially tailored to hybrid forms need to be developed. The result of the study shows that the process is equally important as the system in place. That is, it is not only the actual system but also how the system is implemented and used that affects the ability to bridge the accountability gap.Points for practitioners This article provides insight into how the hybrid form alters the relationship between citizens, elected politicians and organizations performing public services and, consequently, how the ability to secure accountability in public services changes. The results presented in the article provide politicians and managers in the public sector with knowledge regarding how, by focusing on organizational processes, relationships between stakeholders and performance evaluation can work with improving accountability in hybrid organizations. Further, the article stresses the need for performance evaluation to encompass not only financial aspects, but also the societal values of the public services performed by the hybrid organization.

  • 61.
    Hellmer, Stefan
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Price responsiveness in district heating: single houses and residential buildings — a cross-sectional analysis2013In: ISRN Economics, ISSN 2090-8938, p. 324127-Article in journal (Refereed)
    Abstract [en]

    Price responsiveness is argued to be one important factor determining the possibility for a natural monopoly such as a district heating company to exercise its monopoly power. Increased price responsiveness, measured, for example, by the own price elasticity, reduces monopoly power, as consumers increasingly reduce demand as a response to a price increase. However, consumers in single houses having individual metering have presumably higher price responsiveness compared to consumers in residential buildings using collective metering. One major question raised in this paper is thus whether single houses show larger price responsiveness compared to residential buildings. Using cross-sectional data for 187 networks in Sweden for the year 2007 indicates that even if single houses have higher price responsiveness, district heating reveals in general a very inelastic behavior.

  • 62.
    Hellmer, Stefan
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Ekstrand, Joakim
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    The iron ore market in the early twenty-first century: the impact of the increasing Chinese dominance2013In: Mineral Economics, ISSN 2191-2203, E-ISSN 2191-2211, Vol. 25, no 2-3, p. 89-95Article in journal (Refereed)
    Abstract [en]

    China's increased participation in the global market for iron ore has had tremendous impacts of various kinds. The ore has changed routes and destinations. In 2010, China had reached a point at which it alone accounted for over 50% of the global trade of iron ore. These large changes are unavoidably mirrored in the price that rose dramatically following the Chinese increased demand for iron ore. It was only Brazil and Australia that responded with higher production, an increased production that in no way did cover the increased demand from China. As Australia and Brazil increased their respective export to China, they both reduced their export to almost every other country such as the US, Germany and France who all have reduced their steel production. Other exporting countries like India, Canada and Sweden could not respond fast enough to the demand increase since these countries did not have the ability to adjust their respective production in the immediate and short run. These countries have, as a consequence, gained economic rent due to higher prices and are expected to reinvest in order to increase production in the near future.

  • 63.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Cooperation as a means to change: Wet dreams about the glorious future of a swamp.Manuscript (preprint) (Other academic)
  • 64.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Leadership Competence: Understanding rather than Knowing2003Conference paper (Other academic)
  • 65.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Leadership Rationality in Multiple Rationality Organizations2005Conference paper (Refereed)
  • 66.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Forskningsmiljön Organisatorisk Samverkan.
    Problem perception, technology and effectiveness in medical practice2013In: Journal of Evaluation In Clinical Practice, ISSN 1356-1294, E-ISSN 1365-2753, Vol. 19, no 5, p. 868-874Article in journal (Refereed)
    Abstract [en]

    Rationale, aims and objectives  Evidence-based medicine and clinical guidelines have been found difficult to implement in the clinical practice – mainly because lack of evidence quality and guidelines that, generally, do not account for variations in the medical cases. Variation in the medical cases enhances task uncertainty and uncertainty seems to be further enhanced through clinical guidelines. In this article, concept development is attempted, where task uncertainty is classified into a few medical problem-solving processes according to differences in medical technology and in the (initial) perception of the medical problem. Furthermore is argued the need for using different strategies in evaluating performance quality in medical health care depending on the variation in the degree of task uncertainty.

    Method  Qualitative data about medical activities related to certain diseases are used to exemplify problem-solving processes representing different types of task uncertainty.

    Results  It is argued that the main characteristics of medical problem-solving processes vary according to differences in medical technology and perception of perceived medical problem. Four main medical problem-solving processes are defined and demonstrated through empirical examples.

    Conclusion  What may be regarded as rational behaviour is different for each type of problem-solving processes. Consequently, the processes need different organizational settings and need to be evaluated according to different criteria. Furthermore, from a practical point of view, development and education related to problem perception would seem as important as development of medical technology.

  • 67.
    Holmberg, Leif
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Forskningsmiljön Organisatorisk Samverkan.
    Augustinsson, Sören
    Kristianstad University, School of Health and Society, Avdelningen för Samhällsvetenskap. Kristianstad University, Forskningsmiljön Arbete i skolan (AiS).
    Genell, Kristina
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Sustainable effectiveness in (public) service production2013In: 22nd Nordic Academy of Management Conference held at University of Iceland, Reykjavík, 21-23 August, 20132013On Practice and Knowledge Eruptions: final program and abstracts, 2013Conference paper (Other academic)
  • 68.
    Holmberg, Leif
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Frick, Per-Olof
    Högskolan Kristianstad, Sektionen för Hälsa och Samhälle.
    Studenten möter verkligheten: Försök med verksamhetsförlagd utbildning (VFU)2007Conference paper (Refereed)
  • 69.
    Holmberg, Leif
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi och Arbetsliv.
    Frick, Per-Olof
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Teaching business administration: a search for business administration didactics2003Conference paper (Refereed)
  • 70.
    Igelström, Bengt
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Finansiell strategi2000Book (Other academic)
  • 71.
    Jakobsson, Liselotte
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Hälsovetenskap.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Forskningsmiljön Organisatorisk Samverkan.
    Quality from the patient's perspective: a one-year trial2012In: International Journal of Health Care Quality Assurance, ISSN 0952-6862, E-ISSN 1758-6542, Vol. 25, no 3, p. 177-188Article in journal (Refereed)
    Abstract [en]

    Purpose - Purpose - To study how changing information routines might influence patients’ service quality perceptions. A secondary aim was to test an instrument’s everyday feasibility for healthcare quality assessment.

    Design/methodology/approach - Patients often show high grade satisfaction with general care although they display dissatisfaction with information they receive. A questionnaire survey is used to establish pa-tients’ satisfaction with an intervention consisting of introducing standardized guidelines for nursing performance and information provision. Patient satisfaction was assessed through a standardized questionnaire: ‘Quality from the Patient’s Perspective’ (QPP). A cross sectional interventional survey was applied to patients from gynaecological and haematological wards (n=71). A comparison group was used (n=67). Patients were given the questionnaire when their diagnosis was confirmed, after six months and 12 months. Data were collected succes-sively over 36-months.

    Findings - Findings - The study group showed an increased satisfaction with information from nurses (p=0.001) but not physicians. However, patients tended to put greater emphasis on socio-cultural issues than information and some kind of cooperation seemed to represent high qual-ity from the patient’s perspective.

    Research limitations/implications - Limitations – Successively lower response rate, mainly owing to cancer patients’ deteriorating medical conditions.

    Practical implications - Implications for research, practice and/or society –The study seems to verify the concor-dance model’s relative merits and that the softer side of care appears to be more important to patients than specific improvements regarding information

    Originality/value - Value - Result confirm that patients’ satisfaction with information had implications for overall quality; but social issues seemed more important and enhancing quality is best achieved through participation and cooperation.

  • 72.
    Johanna, Sylvander
    et al.
    Kristianstad University, Research environment Auditing, Organisation and Society (AOS). Linköping University.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Auditing, Organisation and Society (AOS).
    Lindberg, Rebecca
    Kristianstad University.
    Strategic stakeholder management and its effects on non-financial performance in non-profit organizations – a study on Swedish golf clubs2016Conference paper (Refereed)
  • 73.
    Källström, Lisa
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Ekelund, Christer
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    A study on resident place satisfaction from a service perspective2013In: 22nd Nordic Academy of Management Conference: Conference Proceedings, 2013Conference paper (Other academic)
    Abstract [en]

    The increased global connectivity and increased mobility of both humans and capital have created competition between cities and regions when it comes to attracting resources in order to achieve their developmental goals and place branding is today an important research field. The residents’ view of the place where they live is important for the local authority since it can influence future migration but also affect investment attraction and business migration. A measurement of the place brand satisfaction from a resident’s point of view is therefore an essential performance indicator for places (Insch & Florek, 2008).

    In this study it is argued that the product place consists of both service such as schools and libraries as well as more tangible features such as roads and parks and thus offers a good setting for applying a service management perspective. The core of the product place can be regarded as services and as a consequence it is very important that the encounters with the place are characterized by a high service quality. Service management has been discussed together with place branding before (Warnaby, 2009; Ashworh & Kavaratzis, 2010) but to our knowledge without presenting a framework for analysis and the empirical material is very limited. This paper applies a service management perspective in evaluating the resident place satisfaction by using a survey and thus offers new insights to the field.

  • 74.
    Lauring, Jakob
    et al.
    Danmark.
    Paunova, Minna
    Danmark.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Butler, Christina
    Storbritannien.
    Zander, Lena
    Uppsala University.
    Team-based global organizations: the future of global organizing: openness to language and value diversity fosters multicultural team creativity and performance2014Conference paper (Refereed)
  • 75.
    Mattisson, Jane
    et al.
    Kristianstad University, Research environment Learning Design (LeaD). Kristianstad University, School of Education and Environment, Avdelningen för Humanvetenskap.
    Ahlin, Lena
    Kristianstad University, School of Education and Environment, Avdelningen för Humanvetenskap.
    Fjelkner, Annika
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    A guide for teachers and students in a cross-cultural context2014Report (Other (popular science, discussion, etc.))
    Abstract [en]

    A Guide for Teachers and Students in a Cross-cultural Context addresses important aspects of cross-cultural education primarily in relation to China and Sweden though much of what is written here also applies to other nationalities. Our observations are based in part on our experience of teaching Chinese students both in China and in Sweden and on six workshops held at Linnaeus University, Sweden, Kristianstad University, Sweden, and Beijing Normal University, China.

    Our handbook is divided into three sections: practical information; oral interaction in the cross-cultural classroom; and writing in the cross-cultural classroom. The three sections point to potential problems and misunderstandings between China and Sweden and provide practical advice and tips for students and teachers.

    We welcome Chinese and other international students to Kristianstad University. They enrich our classrooms and stimulate new thinking as well as new teaching practices. It is our hope that readers of our handbook will contact us, providing comments and suggesting additions to the three sections. All comments and suggestions can be sent by e-mail to the contributors.

  • 76.
    Mohammadi, Ali
    et al.
    Royal Institute of Technology.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Auditing, Organisation and Society (AOS).
    Wennberg, Karl
    Linköping University.
    Board’s human and social capital and performance in entrepreneurial ventures2016Conference paper (Refereed)
  • 77.
    Nilsson, David
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Samhällsvetenskap.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Soldater, veteraner och deras anhöriga: öppet seminarium med David Nilsson och Ann-Margreth Olsson2015In: Forskningsplattformen Hälsa i Samverkan. Öppet seminarium med David Nilsson och Ann-Margreth Olsson, Högskolan Kristianstad, Kristianstad, December 4th 2015: Soldater, veteraner och deras anhöriga / [ed] Professor Anna-Karin Edberg, 2015Conference paper (Other academic)
    Abstract [sv]

    David  Nilsson,  som  är  doktorand  inom  sociologi  och  inskriven  vid  Lunds  Universitet,     presenterar  delar  av  sitt  pågående  avhandlingsarbete  som  handlar  om  nära   anhörigas  berättelser  om  hur  det  är  att  vara  tillsammans  –  gift  eller  sammanboende  -­‐  med   någon  som  arbetar  inom  Försvarsmakten  och  som  deltar  i  militära  insatser  utomlands.  I   avhandlingen  fokuserar  David  på  utlandstjänstens  konsekvenser  för  den  hemmavarande   partnerns  personliga  och  sociala  liv.    

     Ann-­‐Margreth E.  Olsson,  som  är  lektor  i  socialt  arbete  och  en  av  David  handledare,   lägger särskilt  fokus  på  anhöriga  och  barn  och  det  stöd  de  kan  behöva  inom  hälso-­och  sjukvård,  socialtjänst,  skola, förskola och från Försvarsmaktens sida i form av anhörigssamordnare vid lokala regementen

  • 78.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Barn i Barnahus – ur socialsekreterares perspektiv: intervjuer med socialsekreterare2015In: Barn i Barnahus – tvärvetenskaplig studie ur barnperspektiv, Barnahuset Nordöstra Skåne och Högskolan Kristianstad, Kristianstad, 24 april 2015 / [ed] Ingela Bernholtz, 2015Conference paper (Other academic)
  • 79.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Barnens röster om när förälder ger sig iväg på utlandsmission2015In: / [ed] Gabrielsen, Trine Viste, 2015Conference paper (Other (popular science, discussion, etc.))
    Abstract [sv]

    Att säkra barnens välbefinnnade när förälder deltar i fredsbevarande insatser i krig och terror. Om att mobilieras stöd till barn och unga på hemmafronten

  • 80.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Listening to the voice of children: inviting to partnership in social work2011In: Challenging social responsibilities for child abuse and neglect, 2011Conference paper (Other academic)
  • 81.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    När en anhörig går ut i krig: utforskande av sociala konsekvenser och utveckling av det sociala stödet – före, under, efter och se’n2013In: Avgörandets år 1813 – på väg mot den långa freden: the decisive year of 1813 – Sweden on the road to stable peace / [ed] Bitr. professor Ingemar Ottosson, 2013Conference paper (Other academic)
  • 82.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Rapport från studien Barn i Barnahus - tvärvetenskaplig studie ur barnperspektiv: reflekterande team och Delta-reflekterande team som metod i forsknings- och handledningssammanhang2015In: FPL Konferens, Kristianstad Högskola, Kristianstad, Sweden, November 18 2015: Forskning för Hälsa i Samverkan / [ed] Professor Anna-Karin Edberg, 2015Conference paper (Other academic)
  • 83.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Samarbete vid oro för att barn är utsatta för våld och sexuella övergrepp: om Barnahus och socialtjänstens utredningsansvar2015In: Inspirationseftermiddag för förskollärare, Högskolan Kristianstad, November 5th 2015: förskollärarutbildningen i samverkan med forskningsmiljöerna vid Högskolan Kristianstad / [ed] Susanne Thulin, 2015Conference paper (Other academic)
  • 84.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    The importance of social worker's invitation of children in Children's House, Barnahus, into partnership2015In: New directions in child protection and wellbeing making a real difference to children's lives, 2015Conference paper (Refereed)
    Abstract [en]

    Objectives

    Children's Houses (CH) in Sweden are inspired by the Children's Advocacy Centre model. They aim to improve professional cooperation in investigating if a child may be victim of serious offence and need of protection, In CH professionals, police, prosecutors, health care and social welfare services collaborate in making the voice of the child heard in forensic interviews. In this ongoing study the aim is to explore the impact of the introduction of CH in social work encouraging the social workers' in their efforts to increase the children's involvement in the social investigation and the assessing processes.

    Methods

    This is a systemic participatory action research study where the emerging findings create foundations for further orientation in how to go on in practice both as participating social worker and researcher. In total 51 social workers have narrated in interviews and other meetings about the social work in the context of CH and children's response to CH. Meetings are recorded and transcribed by the researcher. In keeping with the social constructionist approach in the study, the participants' own understandings and their own constructed narratives are listened to in the content analysis and will speak in reports of the study.

    Results

    The procedure used in CH can create challenges for workers and families. When a parent is suspected, the court appoints a lawyer who can decide about the child's participation without parent's knowledge or consent. The lawyer brings the child from school or the child's day care centre to CH. Social workers report difficulties in knowing how to approach and orientate themselves in relation to the children in CH without disturbing the police proceedings. The children return to school or day care centre abandoned by the authorities and meet their parents alone afterwards without knowing their responses or reactions to the child's visit to CH and participating in the police interrogation.

    Conclusions

    In the on-going study, evidence has emerged indicating that the idea of the social worker involving the child and inviting into partnership, is at risk of being superseded by the priority given in the context of CH to the criminal law proceedings. The importance of the social workers approaching the child, offering support and inviting into partnership, has to be taken into consideration in the collaboration of CH. This is a delicate phase and crucial for if the child is going to invite the social worker into the child's life reaching an understanding from within the child's perspective or not.

  • 85.
    Olsson, Ann-Margreth E.
    Kristianstad University, Research Environment Children's and Young People's Health in Social Context (CYPHiSCO). Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Veteranen för samhället och i det sociala livet2012In: Veteranen i samhället, 2012Conference paper (Other academic)
    Abstract [sv]

    Sedan andra världskrigets slut finns omfattande forskning om veteransoldater i andra länder och olika former av stöd har utvecklats till soldater. Förvånansvärt litet forskning finns om motsvarande utveckling i Sverige. Vid Högskolan Kristianstad skapades under 2011 en forskargrupp inom socialt arbete med fokus på soldater, veteraner och deras anhöriga. Forskargruppen utvecklar forskning också inom sociologi och historia. Jag är en av forskarna vid Högskolan Kristianstad. Jag är huvudansvarig för forskningsprojektet När en anhörig går ut i krig: Om sociala konsekvenser och utveckling av stöd till soldat- och veteranfamiljer före, under, efter och sén som planeras innebära att vi följer FS 24 och deras anhöriga.

  • 86.
    Peda, Peeter
    et al.
    Faculty of Economics and Business Administration, University of Tartu.
    Argento, Daniela
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Grossi, Giuseppe
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Governance and performance of a mixed public-private enterprise: an assessment of a company in the Estonian water sector2013In: Public Organization Review, ISSN 1566-7170, E-ISSN 1573-7098, Vol. 13, no 2, p. 185-196Article in journal (Refereed)
    Abstract [en]

    Local governments are increasingly entering into partnerships with the private sector in the “externalization” of public service delivery. While the financial and non-financial interests of the partners involved may appear to be in opposition and potentially un-reconcilable, this is not always the case, especially where governance arrangements exist to align and balance the requirements of financial and non-financial performance. Such arrangements are analysed here with reference to Estonia’s largest water company with mixed public-private ownership. It has a business-like management that facilitates a combination of good non-financial performance (quality and affordability) and considerable financial performance (profitability.

  • 87.
    Peda, Peeter
    et al.
    Faculty of Economics and Business Administration, University of Tartu.
    Grossi, Giuseppe
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Liik, Margo
    Faculty of Economics and Business Administration, University of Tartu.
    Do ownership and size affect the performance of water utilities?: evidence from Estonian municipalities2013In: Journal of Management and Governance, ISSN 1385-3457, E-ISSN 1572-963X, Vol. 17, no 2, p. 237-259Article in journal (Refereed)
    Abstract [en]

    Concerns regarding rising water and sewerage prices have generated a renewed interest in measuring and assessing water utility performance. An efficiency analysis can serve as a basis for price setting decisions. This article examines the influence of ownership structure and corporate size on the efficiency of Estonian water companies, and assesses the empirical efficiency gaps through the lens of corporate governance and natural monopoly theories. To assess efficiency and the influence of ownership and corporate size on efficiency, we use a Data Envelopment Analysis and truncated regression with maximum likelihood estimation as well as an ANOVA test. The study sample consists of 43 water utilities, serving more than 68% of the Estonian population. One main finding of the study reveals that ownership structure does not affect the efficiency of Estonian water utilities, while efficiency does increase with corporate size: large water utilities outperform small utilities. An additional conclusion is that the Estonian water sector is too fragmented.

  • 88.
    Pihl, Håkan
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Transnational tendencies in multinational enterprises2008In: Baltic Journal of Management, ISSN 1746-5265, E-ISSN 1746-5273, Vol. 3, no 3, p. 328-345Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to present a synthesis of transnational tendencies in multinational enterprises (MNEs), to theoretically analyse the result and to study whether managers in MNEs have experienced the predicted tendencies.

    Design/methodology/approach - The synthesis is based on an extensive literature review which is analysed by transaction cost economics. Identified tendencies are studied in a survey of managers in MNEs.

    Research limitations/implications - The study provides an overview of a fragmented research area and suggests explanations for new tendencies described in the literature. The empirical study suggests that some tendencies have been more prevalent than others.

    Practical implications - The survey was conducted with MNEs with substantial activities in Sweden. It investigates how managers perceive changes that have occurred during the past several years.

    Originality/value - The paper analyses a synthesized view of transnational tendencies in MNEs and the results of a survey of how managers have perceived the tendencies described in literature.

  • 89.
    Pihl, Håkan
    et al.
    Lund University.
    Fjelkner, Annika
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    International business and water coloring flowers: unexpected experience through experiment2015In: The Palgrave handbook of experiential learning in international business / [ed] Vas Taras, Maria Alejandra Gonzales-Perez, Basingstoke: Palgrave Macmillan, 2015, p. 854-872Chapter in book (Other academic)
  • 90.
    Ponomareva, Yuliya
    et al.
    Linnaeus University.
    Umans, Timurs
    Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande. Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    An integrative view on managerial discretion: a study of a Russian firm in transition2015In: Journal for East European Management Studies, ISSN 0949-6181, E-ISSN 1862-0019, Vol. 20, no 1, p. 36-67Article in journal (Refereed)
    Abstract [en]

    What are the forces that influence strategic managerial decisions in the contextof economic transition? In this paper, we analyse how strategic and governanceforces influence the degree of discretion perceived by managers operating in thecontext of the transition economy of Russia. An exploratory case study providesinsights about the managerial decision-making process in a transition economythrough the exploration of context-specific factors that shape the perceived degreeof managerial discretion. The findings of the paper redefine the concept,indicating the existence of a relationship between strategic and governanceforces and their joint influence on managerial discretion. Our results provide anumber of practical and theoretical implications for the managerial decisionmakingprocess in Eastern Europe.

  • 91.
    Ponomareva, Yuliya
    et al.
    Linnaeus University.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Managerial discretion: balancing opportunities and threats2013Conference paper (Refereed)
  • 92.
    Ponomareva, Yuliya
    et al.
    Linnaeus University.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Managerial discretion: balancing opportunities and threats2013In: Academy of Management Proceedings, ISSN 1543-8643, no 1, p. 13759-Article in journal (Refereed)
    Abstract [en]

    The concept of managerial discretion has previously been discussed in the two distinct fields of corporate governance and strategic management research. Strategy researchers view discretion as a scope of opportunities for managers to act upon, while the corporate governance view is that  discretion is a potential threat for a company. We attempt in this paper to unite previously divergent perspectives on the concept by building a comprehensive model that explains the antecedents of managerial discretion at organizational and environmental levels. Within this framework, we develop a typology of managerial discretion consisting of four distinct categories. We propose that the four categories of discretion will inform situations where managers will have different degrees of influence on organizational outcomes.

  • 93.
    Ponomareva, Yuliya
    et al.
    Linnaeus University.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Managerial discretion: the missing link between governance and strategy2015Conference paper (Refereed)
  • 94.
    Rudenstam, Nils-Gunnar
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Holmberg, Leif
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Forskningsmiljön Organisatorisk Samverkan.
    Inter-organizational cooperation: a rehabilitation project based on cooperation between health care and three social service agencies2014In: Health, ISSN 1949-4998, E-ISSN 1949-5005, Vol. 6, no 5, p. 342-349Article in journal (Refereed)
    Abstract [en]

    Purpose: Cooperation between organizations is an often-suggested remedy for handling unsolved borderland problems. However, actual projects aiming at cooperation are seldom very successful. The purpose here is to highlight obstacles related to cooperation between different organizations based on a case study of a rehabilitation project where health care and several social service organizations (social insurance, social welfare, and the local employment agency) were involved. Data were gathered through participation and interviews. Findings: It seems that efficient cooperation requires an understanding of the participating organizations’ differences in work logic as well as work practices. Furthermore, only certain fairly standardized “normal” problems may be handled through organized cooperation while non-routine exceptional problem requires a more fully integrated work organization. Implications: Obstacles to cooperation are highlighted and ways to improve the possibilities of cooperation between organizations are suggested although such possibilities are generally hampered by differences in work logic.

  • 95.
    Sarwary, Zahida
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Igelström, Bengt
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Professionalism and relationship quality in banks: SME perspective2013Conference paper (Refereed)
    Abstract [en]

    The aim of the paper is to understand how SMEs perceive professionalism its influences on the customer loyalty of the banks they work with. This is being explored through investigating the black box found in the relationship between these two concepts. The paper hypotheses that corporate image and relationship quality are the intervening variables in the professionalism relationship to customer loyally, while switching barriers are then serve as moderators of the relationship between corporate image and relationship quality and customer loyalty. The paper is based on a survey answered by 335 owners of SMEs in Sweden. The findings of the paper indicate that 1) increasing perception of banks’ professionalism has a positive impact on banks’ corporate image and on the relationship quality SME possesses, 2) increasing positive perception of the banks’ corporate image and increasing relationship quality leads to higher customer loyalty, 3) switching barriers do not moderate the relationship between perceived corporate image and relationship quality of the bank SME works with, 4) that perceived corporate image and relationship quality mediate the relationship between perceived professionalism of the bank in its influence on customer loyalty of SME to its bank.

  • 96.
    Schmidt, Manuela
    et al.
    Kristianstad University, School of Health and Society.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Plattformen för forskning om verksamhetsförlagd utbildning och professionslärande.
    Experiences of well-being among female doctoral students in Sweden2014In: International Journal of Qualitative Studies on Health and Well-being, ISSN 1748-2623, E-ISSN 1748-2631, Vol. 9, p. 23059-Article in journal (Refereed)
    Abstract [en]

    The aim of this study was to explore how female PhD students experience and perceive their well-being. Focus groups were conducted with female PhD students employed at a Swedish university. The study was performed using a phenomenological hermeneutic approach based on the concept of the lifeworld, used as both a philosophical perspective and a methodology. Three main themes emerged from the analysis: being true to oneself, being in the sphere of influence, and performing a balancing act. By unfolding these themes, the study shows that perceptions and experiences of well-being in female PhD students are a multifaceted phenomenon and materialize through interaction of different aspects of ‘‘self ’’ (agent) and ‘‘others’’ (structure). As well as illustrating these perceptions and experiences, the study also presents female PhD students’ conceptualization of their well-being, expressed in terms of a white-water rafting metaphor.

  • 97.
    Smith, Elin
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Entrepreneurship at the local government level: stimulating and restraining forces in the Swedish waste management sector2014In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 16, no 5, p. 708-732Article in journal (Refereed)
    Abstract [en]

    This article explores influential forces on public sector entrepreneurship in two different organizational forms: the local government administration and the local government corporation. In arguing for the need to consider the context of organizational form, this article presents a development beyond existing research on public entrepreneurship (PE) which so far has been conducted only to a limited extent. The inductive analysis identifies factors not previously perceived as influential on PE. These findings support the importance of distinguishing between organizational forms. Finally, the findings can be used for formulating hypotheses possible to test in larger research designs.

  • 98.
    Smith, Elin
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Explaining public entrepreneurship in local government organizations2012In: State and Local Government Review, ISSN 0160-323X, Vol. 44, no 3, p. 171-184Article in journal (Refereed)
    Abstract [en]

    This article seeks to explain the determinants of public entrepreneurship (PE) in two different organizational forms: the local government administration (LGA) and the local government corporation (LGC). Determinants belonging to external environment, managerial characteristics, strategy, and internal environment are considered and hypotheses are presented for each theme. These are tested on data from Swedish LGAs and LGCs in the sectors of waste management and water and sewerage. The analysis indicates that PE can be stimulated in both LGAs and LGCs, but also restrained, at least in LGAs. Furthermore, LGCs appear to have a wider set of PE-determinants than LGAs.

  • 99.
    Smith, Elin
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Thomasson, Anna
    Lunds universitet.
    Att arbeta i samverkan – erfarenheter från partneringprojekt i Roslagen och Sundsvall2015Report (Other academic)
    Abstract [en]

    The purpose with this study is to analyze the applicability of partnering as a

    form of collaboration in large urban development projects with focus on the

    development of infrastructure for water and sewage in local governments.

    More specifically, the purpose of the study have been to over a longer period

    of time document the experiences from two urban development projects

    using partnering for collaboration between local government and private

    corporations. The researchers have followed the two projects in focus for the

    study from beginning to end. The two projects studied are one in Sundsvall,

    a collaboration between MittSverige Vatten and Skanska and one in Svinninge,

    a collaboration between Roslagsvatten and NCC.

    The analysis of the cases as well as the conclusions drawn focuses on

    themes that have been identified as central for partnering in previous studies

    as well as in this one. The themes are: the procurement process, organization,

    financing, governance, the partnering process, culture, knowledge

    transfer and evaluation. The study conducted shows that partnering has

    positive effects when it comes to creating a flexible and problem oriented

    project culture. This is something that is especially valuable in large and

    complex projects where it is difficult to in advance specify project activities

    as well as costs. In order to work, partnering require a culture characterized

    by collaboration and mutual recognition of responsibility. To form a culture

    is however something that takes time.

  • 100.
    Smith, Elin
    et al.
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi. Kristianstad University, Research environment Governance, Regulation, Internationalization and Performance (GRIP.
    Umans, Timurs
    Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
    Organizational ambidexterityat the local government level: the effects of managerial focus2015In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 17, no 6, p. 812-833Article in journal (Refereed)
    Abstract [en]

    The aim of this article is to explore how managerial focus influences organizational ambidexterity in different organizational forms at the local government level. An entrepreneurial, leadership, or stakeholder managerial focus will each find reflection in the simultaneous pursuit of exploration and exploitation of resources, and the influence will differ with the organizational form, i.e. whether a local government administration (LGA), or a local government corporation (LGC). Hypotheses are tested on Swedish public organizations operating in the waste management and water and sewerage industries. The findings indicate that LGCs have higher levels of organizational ambidexterity, and that the determinants differ from those in LGAs.

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