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Bridging the accountability gap in hybrid organizations: the case of Copenhagen Malmö Port
Kristianstad University, School of Health and Society, Avdelningen för Ekonomi.
Lunds universitet.
2015 (English)In: International Review of Administrative Sciences, ISSN 0020-8523, E-ISSN 1461-7226, Vol. 81, no 3, 604-620 p.Article in journal (Refereed) Published
Abstract [en]

Previous research on hybrid organizations has drawn attention to the accountability gap that is believed to emerge when the provision of public services is transferred to a hybrid organization. In this article we take our point of departure in that research and use a case study method to explore whether this gap can be bridged by existing corporate governance systems or if governance systems specially tailored to hybrid forms need to be developed. The result of the study shows that the process is equally important as the system in place. That is, it is not only the actual system but also how the system is implemented and used that affects the ability to bridge the accountability gap.Points for practitioners This article provides insight into how the hybrid form alters the relationship between citizens, elected politicians and organizations performing public services and, consequently, how the ability to secure accountability in public services changes. The results presented in the article provide politicians and managers in the public sector with knowledge regarding how, by focusing on organizational processes, relationships between stakeholders and performance evaluation can work with improving accountability in hybrid organizations. Further, the article stresses the need for performance evaluation to encompass not only financial aspects, but also the societal values of the public services performed by the hybrid organization.

Place, publisher, year, edition, pages
2015. Vol. 81, no 3, 604-620 p.
Keyword [en]
accountability, governance, hybrid organizations, mixed ownership, partnerships
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hkr:diva-13543DOI: 10.1177/0020852314548151ISI: 000361170700009OAI: oai:DiVA.org:hkr-13543DiVA: diva2:788696
Available from: 2015-02-16 Created: 2015-02-16 Last updated: 2017-01-30Bibliographically approved

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Grossi, Giuseppe
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf