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Sjuksköterskans kommunikation med immigranter
Kristianstad University, School of Health and Society.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The nurse's communication with immigrants (English)
Abstract [sv]

Bakgrund: Via den ökande immigrationen förändras patientklientelet och sjuksköterskor möter fler immigranter i deras dagliga arbete. Vissa immigranter kan inte tala det språk som är officiellt i det land de immigrerat till. Det leder till högre krav på sjuksköterskors kompetens.Syfte: Syftet var att beskriva sjuksköterskans erfarenhet av att kommunicera med immigranter som inte talar det språk som är officiellt i det land personen immigrerat till.Metod: Litteraturstudie baserad på nio kvantitativa/kvalitativa vetenskapliga artiklar. Manifest innehålls analysResultat: Sjuksköterskor upplevde att faktorer som påverkade kommunikationen var resurser, där tid och tolk var av betydelse. Kunskap, så som kulturkompetens. Samt missförstånd som bland annat ledde till osäkerhet i samband med kommunikationen.Diskussion: Genom att förbättra olika faktorer som påverkar kommunikationen främjas dialog och förståelse. Kommunikationen stärks genom exempelvis kunskap och resurserSlutsats: Dialog anses som en viktig faktor och är något som strävas efter vid kommunikation. Genom att anställa specifik personal så som brobyggare skulle sjukvården kunna underlätta dialog med patienter som inte talar det språk som är officiellt i de land de befinner sig i.

Abstract [en]

Background: With the increasing immigration the patient clientele alters and nurses encounter more immigrants in their daily routine. Some immigrants don’t master the official language used in the country they immigrated to. This leads to increased demands on nurses’ competence.Aim: The studies aim was to describe nurse’s experience of communication with immigrants that did not speak the official language of the present county.Method: The method was a literature study based on nine qualitative / quantitative scientific articles.Result: Based on the nurses’ experience the factors that affected communication were resources in form of time and available translators. Knowledge about cultural differences to prevent misunderstandings that makes nurses unsecure in the communication with the patients were also helpful.Discussion: Improving different factors that affect communication both encourages dialogue and increases the mutual understanding. Knowledge and resources strengthens the communication.Conclusion: Dialogue is considered a crucial element and is the goal for any kind of communication. Through employment of specific staff such as brobyggare (bride builders) the medical care would improve dialogue with patients who do not speak the official language of the present country.

Place, publisher, year, edition, pages
2013. , p. 34
Keyword [en]
nurse, communication, immigration, dialogue, immigrant
Keyword [sv]
sjuksköterska, kommunikation, dialog, immigrant, immigration, brobyggare
National Category
Nursing
Identifiers
URN: urn:nbn:se:hkr:diva-10365OAI: oai:DiVA.org:hkr-10365DiVA, id: diva2:615149
Educational program
Study Programme in Nursing
Uppsok
Medicine
Supervisors
Examiners
Available from: 2013-04-15 Created: 2013-04-08 Last updated: 2013-04-15Bibliographically approved

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CiteExportLink to record
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Citation style
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