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Socialsekreterares upplevelser av möten med klienter Social welfare secreteries experience of meetings with clients
Kristianstad University College, Department of Health Sciences.
Kristianstad University College, Department of Health Sciences.
2007 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesis
Abstract [sv]

The purpose with this study was to get a deeper understanding of how the social welfare secretaries experience the meeting with clients.

Our main questions were how the social welfare secretaries thinks about their own way to behave in the meeting with clients, which difficulties/obstacles there can be a and which factors they think affect the meeting. What is it that makes the social welfare secretaries experience a meeting as good or less good.

Theory used: “naive theory” and “theory of communication”.

The social welfare secretaries emphasised the importance of respect and clarity in their relations with the clients. By contrast with literature, the hover between power and support was not found difficult.

The goal is that the social welfare secretaries and the clients understand each other and that they reach the purpose with the meeting.

Place, publisher, year, edition, pages
2007.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hkr:diva-4173Local ID: oai:eprints.bibl.hkr.se.oai2:1564OAI: oai:DiVA.org:hkr-4173DiVA: diva2:230632
Uppsok
Social and Behavioural Science, Law
Available from: 2007-06-01 Created: 2007-06-01 Last updated: 2007-08-08

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File name FULLTEXT01.pdfFile size 112 kBChecksum SHA-512
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf