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"A call for a clear assignment" - A focus group study of the ambulance service in Sweden, as experienced by present and former employees.
Lund University.
Helsingborg hospital.
Lund University.
Lund University.
2018 (English)In: International Emergency Nursing, ISSN 1755-599X, E-ISSN 1878-013X, Vol. 36, p. 1-6, article id S1755-599X(17)30045-9Article in journal (Refereed) Published
Abstract [en]

AIM: The aim was to explore the ambulance service as experienced by present and former employees.

BACKGROUND: Over the last decade, the number of ambulance assignments has increased annually by about 10%, and as many as 50% of all ambulance assignments are considered non-urgent. This raises questions about which assignments the Ambulance Service (AS) is supposed to deal with.

DESIGN/METHOD: Data were collected from three focus group interviews with a total of 18 present and former employees of the Swedish AS. An inductive qualitative analysis method developed by Krueger was chosen.

RESULTS: Five themes emerged in the analysis: "Poor guidance for practice", "An unclear assignment", "Being a gate keeper", "From saving lives to self-care" and "Working in no man's land", which together constitute the AS.

CONCLUSION: Present and former employees of the AS in Sweden describe their mission as unclear and recognize the lack of consensus and a clearly developed mission statement. Furthermore, expectations and training mainly focus on emergency response, which is contrary to the reality of the ambulance clinicians' everyday work.

Place, publisher, year, edition, pages
2018. Vol. 36, p. 1-6, article id S1755-599X(17)30045-9
National Category
Health Sciences
Identifiers
URN: urn:nbn:se:hkr:diva-19067DOI: 10.1016/j.ienj.2017.07.003PubMedID: 28712766OAI: oai:DiVA.org:hkr-19067DiVA, id: diva2:1288853
Available from: 2019-02-14 Created: 2019-02-14 Last updated: 2019-03-05Bibliographically approved

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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf