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From mobilization to consensus: innovating cross-media services to organize crowds into collaborative communities
Södertörn University.ORCID iD: 0000-0002-9740-2609
Stockholm University.
Södertörns högskola.
2013 (English)In: CeDEM13: Conference for E-Democracy and Open Government, Edition Donau-Universität Krems , 2013, p. 13-227Conference paper, Published paper (Refereed)
Abstract [en]

The purpose of the current paper is to contribute to the field of e-participation by presenting a design concept for mediating technology that incorporates current information technology such as social and collaborative media designed for the purposes of civic engagement in society. Such technology could empower people to mobilize and engage themselves in proactive consensus-seeking and co-creation. Social media are broadly adopted in the reactive mobilization of citizen-initiated participatory activity in society such as protests like the London riots and the Occupy movements. In our view, there is a demand to organize mobilized crowds to collaborate in a consensus-seeking manner. For instance, there does not yet exist online applications that specifically serve the purposes of massive simultaneous co-editing of documents by citizens seeking consensus in societal issues. However, as we argue, there is no reason for such not to be integrated from existing technological components that are commonly accessible.

Place, publisher, year, edition, pages
Edition Donau-Universität Krems , 2013. p. 13-227
Keywords [en]
bottom-up democracy, e-participation, grassroots, social media, consensus-seeking, digital engagement, micro-democracies
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hkr:diva-18177OAI: oai:DiVA.org:hkr-18177DiVA, id: diva2:1211495
Conference
Conference for E-Democracy and Open Government
Available from: 2018-05-31 Created: 2018-05-31 Last updated: 2019-08-16Bibliographically approved
In thesis
1. Co-creating democracy: conceptualizing co-creative media to facilitate democratic engagement in society
Open this publication in new window or tab >>Co-creating democracy: conceptualizing co-creative media to facilitate democratic engagement in society
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Internet-based information and communication technology (ICT) have increasingly been used to facilitate and support democratic engagement in society. A growing body of research has demonstrated that the Internet and, in particular, social media have given citizens the opportunity to participate, interact, network, collaborate, and mobilize themselves within communities. While these media have broadened the means of exercising citizenship in many forms of participatory democracy, the technological prerequisites exist to go beyond the standard uses of social media (e.g., social networking, entertainment) and towards proactive and co-creative democratic engagement. Such engagement includes, but is not limited to, participatory activities for democratic purposes. Further, some researchers have argued that representative democracy is in decline and has several limitations related to citizens’ trust in politicians and engagement with representative institutions. There is a recognition among scholars to infuse representative democracy with participatory bottom-up processes by employing ICT in an attempt to bridge these limitations. In order to further facilitate and support participatory as well as co-creative processes, this thesis elaborates a concept of co-creative media. The process of this work was guided by the following question: How can co-creative media be theoretically anchored and conceptualized in order to facilitate and support citizen engagement within democratic processes? A concept-driven design research approach was adopted to address this research question, and this resulted in five interconnected articles. Firstly, based on the results from each article, four design guidelines were formulated to further guide the design of co-creative media for democratic engagement. These design guidelines may support future participatory design processes in which stakeholders collectively contribute to the development and evaluation of co-creative media. The guidelines constitute a resource that stakeholders may use to develop adaptations of co-creative media for the purposes of facilitating democratic engagement. Secondly, the results from each article were fed forward into the concept-driven research process as theoretical and empirical insights, which were used to inform and elaborate the main contribution of this thesis, namely the concept of co-creative media. The concept of co-creative media in its form outlined by this thesis seeks to broaden citizens’ democratic engagement by means of creating virtual spaces in which new ideas, initiatives, knowledge, solutions, and digital tools could emerge. The implications of co-creative media could be to create, develop, and strengthen partnerships between communities and local services, extend digital skills in society through community-engaged practitioners, and propagate as well as coordinate large-scale co-creative practices.

Place, publisher, year, edition, pages
Stockholm: Stockholm University, 2018
Keywords
co-creative media, democracy, concept-driven design research, socio-technical systems, consensus-seeking, internet voting, mobilization, open so
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:hkr:diva-18397 (URN)oai:DiVA.org:su-153968 (DOI)978-91-7649-113-3 (ISBN)978-91-7797-215-0 (ISBN)
Available from: 2018-08-29 Created: 2018-07-12 Last updated: 2019-08-16Bibliographically approved

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fulltext(381 kB)12 downloads
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Faraon, Montathar

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Citation style
  • apa
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