hkr.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
“Digitalize or die trying”: En kvantitativ studie om digitaliseringens inverkan på anställdas välmående i svenska banker
Kristianstad University, School of Health and Society.
Kristianstad University, School of Health and Society.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

De senaste åren har banksektorn genomgått betydande digitala förändringar. De digitala innovationerna inom banksektorn har resulterat i ett förändrat arbetssätt för bankmedarbetarna som i sin tur resulterat i en organisationsförändring.

Tidigare forskning har kunnat påvisa att den rådande kulturen i företaget både kan ha en negativ eller en positiv effekt på individens subjektiva välmående. Därför har vi valt att undersöka hur olika organisationskulturer i banksektorn kan påverka den enskilda bankmedarbetarens subjektiva välmående.

Syftet med denna uppsats är att förklara och beskriva hur digitaliseringen påverkar den enskilda bankmedarbetarens subjektiva välmående på arbetsplatsen, samt hur organisationskulturen inverkar på individens upplevelse av digitalisering. Studien har en positivistisk forskningsfilosofi följt av en deduktiv ansats. En kvantitativ metod genomfördes med datainsamlingsmetoden internetenkät. Resultatet från undersökningen har baserats på 144 respondenter.

Studien har visat indikationer på att en kollektivistisk kultur har en positiv effekt på det subjektiva välmåendet hos bankmedarbetaren. Vi har även kunnat visa att ju mer positiv inställning bankmedarbetaren har till användning av digitala arbetsmetoder, ju bättre är deras subjektiva välmående.

Vår studie är begränsad till att endast innefatta bankmedarbetare från utvalda banker runt om i Sverige. Avslutningsvis bidrar denna studie med en argumentation samt diskussion kring hur digitalisering påverkar bankmedarbetarens subjektiva välmående, samt hur organisationskulturen inverkar på individens upplevelse av digitaliseringen.

Abstract [en]

In recent years, the banking sector has undergone significant digital changes. The digital innovations in the banking sector have resulted in a changing working method for bank employees, which in turn resulted in an organizational change. Earlier research has shown that organizational culture can both have a positive and negative impact on an individual's subjective well-being.

The purpose of this paper is to explain and describe how digitalization affects the individual employee's subjective well-being in the workplace, as well as how the organizational culture affects the individual's perception of digitization. The study has a positivistic research philosophy followed by a deductive approach applied in the form of hypothesis testing. The study has a quantitative research method and was completed with an internet survey. The result of the study is based on 144 respondents.

In our study, we have found indications that a collectivist organizational culture has a positive impact on the bank employee's subjective well-being. We have also found that the more positive attitude bank employees have towards using digital working methods, the better their subjective well-being is.

A limitation with our study is that it only includes bank employees from selected banks around Sweden. However, the limitation entails that we can contribute with new knowledge in a previously relatively unexplored context. Finally, this study contributes with a discussion about how digitalization affects the subjective well-being of the bank employees, and how different organizational culture affects the individual's perception of digitalization.

Place, publisher, year, edition, pages
2017. , 93 p.
Keyword [en]
Digitalization, subjective well-being, organizational culture, bank employee, bank
Keyword [sv]
Digitalisering, subjektivt välmående, organisationskultur, bankmedarbetare, bank
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hkr:diva-17050OAI: oai:DiVA.org:hkr-17050DiVA: diva2:1127840
Subject / course
Banking and financing
Educational program
Degree of Bachelor of Science in Business and Economics
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2017-08-15 Created: 2017-07-19 Last updated: 2017-08-15Bibliographically approved

Open Access in DiVA

fulltext(2709 kB)15 downloads
File information
File name FULLTEXT01.pdfFile size 2709 kBChecksum SHA-512
3701940646387085143cf833033ea363ec255ac1fcd97afe7d6c144b3a557228acb0bf78f8fd58df476febbda567c6a7be44c347a4dd017f5dca4985072a9ad3
Type fulltextMimetype application/pdf

By organisation
School of Health and Society
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 15 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 52 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf