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Frequent visitors at the psychiatric emergency room: a literature review
Kristianstad University, Research Platform for Collaboration for Health. Kristianstad University, School of Health and Society, Avdelningen för Sjuksköterskeutbildningarna. Lund University.ORCID iD: 0000-0002-3113-6432
(English)In: Psychiatric quarterly, ISSN 0033-2720, E-ISSN 1573-6709Article in journal (Refereed) Epub ahead of print
Abstract [en]

Frequent visitors at the psychiatric emergency room (PER) constitute a small subgroup of patients, yet they are responsible for a disproportionate number of visits and thus claim considerable resources. Their needs are often left unmet and their repetitive visits reflect their dissatisfaction as well as that of PERs' staff. Motivated by these dilemmas, this study systematically reviews the literature about frequent visitors at PER and seeks to answer two questions: What characterizes frequent visitors at PER in the literature? and What characterizes PER in the literature? Based on 29 studies, this paper offers answers to the two questions based on a strength weakness opportunities and threats (SWOT) analysis. The results of the review and subsequent analysis of the literature revealed the multiplicity and complexity of frequent visitors' characteristics and how they appear to converge. Commonalities were more difficult to identify in PER characteristics. In some cases, this happened because the characteristics were poorly described or were context specific. As a result, it was not easy to compare the studies on PER. Based on SWOT and the findings of the analysis, the paper proposes new venues of research and suggests how the field of mental health might develop by taking into account its opportunities and threats.

Keyword [en]
Frequent visitor, Psychiatric emergency, Review, SWOT
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:hkr:diva-16630DOI: 10.1007/s11126-017-9509-8PubMedID: 28353131OAI: oai:DiVA.org:hkr-16630DiVA: diva2:1086468
Available from: 2017-04-03 Created: 2017-04-03 Last updated: 2017-07-19Bibliographically approved

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Schmidt, Manuela
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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