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Together we shape better libraries: the Swedish Quality Handbook Project
Special Interest Group for Quality Management and Statistics of the Swedish Library Association.
Special Interest Group for Quality Management and Statistics of the Swedish Library Association.
Special Interest Group for Quality Management and Statistics of the Swedish Library Association.
Special Interest Group for Quality Management and Statistics of the Swedish Library Association.
2005 (English)In: IFLA Journal, ISSN 0340-0352, Vol. 31, no 2, p. 188-193Article in journal (Other (popular science, discussion, etc.)) Published
Abstract [en]

The aim of the Swedish Quality Handbook Project is to help Swedish libraries in all parts of the public sector to start conducting systematic quality management, by utilizing performance indicators. The project is intended to serve as a springboard for libraries interested in engaging in quality development. The cooperation is based on the collection of data for the twelve indicators over a period of three years and a comparison of the results over time and with those of other libraries. The most important outcome from the project is that it has led 50 Swedish libraries to start performing systematic quality management. The project is run by The Special Interest Group for Quality Management and Statistics within the Swedish Library Association, which plays an active role in encouraging Swedish libraries to engage in quality development and evaluation.

Place, publisher, year, edition, pages
2005. Vol. 31, no 2, p. 188-193
Keywords [en]
Libraries, Performance Indicators, Quality Management, Sweden
National Category
Other Social Sciences not elsewhere specified Social Sciences
Identifiers
URN: urn:nbn:se:hkr:diva-716DOI: 10.1177/0340035205054884OAI: oai:DiVA.org:hkr-716DiVA, id: diva2:210696
Projects
The Swedish Quality Handbook
Note
Revised version of original paper no 152 presented at the World Library and Information Congress 70th IFLA General Conference, Buenos Aires, Argentina, 22-27 August 2004, in session 131, Public libraries with Statistics & Evaluation. English original and French translation available on IFLANET at http:wwwifla.org/IV/ifla70/prog04.htmAvailable from: 2009-04-03 Created: 2009-04-03 Last updated: 2009-04-07Bibliographically approved

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Total: 88 hits
CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf