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Isolerad och ledsen, hur mHealth kan designas för psykisk ohälsa relaterad till isolering: Hur design kan ge fler möjligheter att få hjälp
Kristianstad University, Faculty of Business.
Kristianstad University, Faculty of Business.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Isolated and sad, how an mHealth application can be designed to help with mental health related issues during isolation : How design can offer more possibilities to get help (English)
Abstract [sv]

Syftet med uppsatsen var att undersöka hur man med hjälp av digital design kan stödja den psykiska hälsan hos individer i USA under Covid-19 pandemin. Covid-19 är den första pandemin som utspelar sig i ett utvecklat digitalt samhälle där både mHealth/telehealth-design är välstuderat. Studien undersöker specifikt hur designelement för en mHealth-applikation kanen mHealth-applikation kan stödja en stor grupp användare under en global pandemi. Uppsatsen undersöker hur design kan öka användandet av mHealth för att söka hjälp mot psykisk ohälsa, som uppstått på grund av isolering till följd av den amerikanska statens riktlinjer under Covid-19 pandemin. Med hjälp av tidigare forskning gällande designriktlinjer för mHealth-applikationer, inkluderande design och element att tänka på när man designar applikationer för psykisk ohälsa, framtogs en prototyp av en mHealth-applikation. Denna prototyp testades därefter av sex respondenter som alla lider av depression till följd av isolering. Efter think aloud-observation under testandet av prototypen genomfördes en kvalitativ intervju för att undersöka respondenternas upplevelse av applikationen. Resultatet av studien påpekar vikten av användarens integritet, inkluderande design och element som efterfrågats i tidigare studier av mHealth-applikationer. Dessa resultat stödjer också de åtaganden tidigare forskninglagt fram och i sin tur visar denna studie att en mobilapplikation kan designas föratt stödja människor med deras psykiska ohälsa i relation till Covid-19 isoleringen.

Abstract [en]

The goal of this thesis was to investigate how the use of digital design could help people with their mental health during the covid-19 pandemic. Covid-19 is the first and only pandemic where both mHealth and telehealth design has been well developed. Our thesis explores how design elements can increase the will of users to use mHealth applications, especially for users whose mental health has been impacted by covid-19 restrictions in the United States. Based on the scientific articles regarding mHealth design, a prototype was made. This includes inclusive design and design elements focused on people with mental health struggles. The prototype was tested by six users who all reported feeling down because of isolation during covid-19. During the study, users were asked to test the prototype and ‘think aloud’, followed by a qualitative interview to better understand the user’s experience, feelings, and thoughts on the prototype. The results show the importance of a patient's integrity, the importance of inclusive design, and the appreciation of certain design elements. The results are in line with results from previous research and offer evidence on how to design a mHealth application to support people with their mental health during a pandemic.

Place, publisher, year, edition, pages
2021. , p. 82
Keywords [en]
mHealth, telehealth, mental health, smartphone applications, design guidelines
Keywords [sv]
mHealth, telehealth, psykisk ohälsa, mobilapplikationer, designriktlinje
National Category
Information Systems Public Health, Global Health, Social Medicine and Epidemiology
Identifiers
URN: urn:nbn:se:hkr:diva-21976OAI: oai:DiVA.org:hkr-21976DiVA, id: diva2:1564520
Educational program
Digital design
Supervisors
Examiners
Available from: 2021-06-14 Created: 2021-06-11 Last updated: 2021-06-14Bibliographically approved

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