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Vad gör revisionsbyråer åt den höga personalomsättningen bland revisorsassistenter?
Kristianstad University, Faculty of Business.
Kristianstad University, Faculty of Business.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
What do audit firms do for the high staff turnover among auditor assistants? (English)
Abstract [sv]

Inom revisionsbranschen står många revisionsbyråer inför utmaningen med att behålla sina revisorsassistenter. Många tidigare studier har gjorts kring vad som orsakar att ett stort antal anställda tar beslutet att lämna revisionsbranschen. Eftersom fokus tidigare riktats på revisorsassistenten, har revisionsbyråerna och deras arbete kring frågan hamnat i skymundan. Detta väckte intresset av att undersöka hur revisionsbyråer upplever och hanterar den höga personalomsättningen bland revisorsassistenter. För att uppfylla studien syfte har en kvalitativ forskningsmetod använts, i form av semistrukturerade intervjuer med revisorer som uppgetts vara insatta i revisorsassistenternas rotation på revisionsbyrån. Intervjuerna genomfördes med revisionsbyråer i Kristianstad med omnejd. Ämnet har studerats utifrån litteratur inom följande perspektiv: personalomsättning bland anställda, effekter av personalomsättning, managementmetoden Up or Out och motivationsfaktorer. Studiens resultat visar att en majoritet av studiens medverkande byråer inte upplevde sig ha problem med hög personalomsättning bland sina revisorsassistenter. Meningarna var desamma oavsett om revisionsbyrån tillhörde de Big 4-byråerna eller representerade en mindre revisionsbyrå. Studiens resultat visar att de medverkande revisionsbyråerna hanterar den höga personalomsättningen bland revisorsassistenter genom åtgärder som utbildningar, fysiskt och mental stöttning, varierande arbetsuppgifter och medverkan i personliga aktiviteter för att försöka få revisorsassistenten att känna utvecklingspotential och känna sig sedd och därmed är villig att stanna kvar på byrån. Studien kom fram till att storleken på den medverkande byrån, samt om byrån tillhör de Big 4-byråerna eller ej, inte tenderar att ha någon påverkan för hur revisionsbyrån upplever eller hanterar den höga personalomsättningen bland revisorsassistenter. 

Abstract [en]

In the auditing industry, many auditing firms face the challenge of retaining their auditing assistants. Previous research focuses heavily on the perspective of the auditors 'assistants and has asked what factors are behind the auditors' choice in seeking opportunities outside the auditing industry.  Since earlier research has been focused from the audit assistant perspective, the audit firms and their work on how to handle this challenge, has received little attention. It would therefore be interesting to examining how the audit firms perceive and handle the high staff turnover among auditing assistants. To fulfill the study purpose, a qualitative research method has been used, in the form of semi-structured interviews with auditors stated to be familiar with the audit assistants' rotation at the auditing firm. The interviews were conducted with auditing firms in Kristianstad and the surrounding area. The subject has been studied from literature in the following perspective: personnel turnover among employees, effects of staff turnover, management method Up or Out and motivation factors. The results of this study show that a majority of the participating firms did not find themselves having problems with high staff turnover among their auditors' assistants. The opinions were the same whether the audit firm belonged to the “Big 4” or represented a small auditing firm. This study shows that the participating audit firms handle the high staff turnover among auditor assistants through measures such as training, physical and mental support, varying tasks and participation in personal activities to try to get the auditor assistants to feel a potential for professional development, getting acknowledgement, and thus are willing to stay on Office. The study concluded that the size of the participating firms, whether the firm belongs to the “Big 4” or not, does not tend to have any impact on how the audit firms perceives or manages the high staff turnover among auditor assistants. 

Place, publisher, year, edition, pages
2019. , p. 89
Keywords [en]
Turnover, Job satisfaction, Motivation, Auditor, Up or out
Keywords [sv]
Personalomsättning, Jobbtillfredsställelse, Motivation, Revisor, Up or out
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hkr:diva-20076OAI: oai:DiVA.org:hkr-20076DiVA, id: diva2:1367280
Subject / course
Accounting and auditing
Educational program
Degree of Bachelor of Science in Business and Economics
Supervisors
Examiners
Available from: 2019-11-05 Created: 2019-11-01 Last updated: 2019-11-05Bibliographically approved

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89101112131411 of 16
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