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From mobilization to consensus: innovating cross-media services to organize crowds into collaborative communities
Södertörn University.ORCID-id: 0000-0002-9740-2609
Stockholm University.
Södertörns högskola.
2013 (Engelska)Ingår i: CeDEM13: Conference for E-Democracy and Open Government, Edition Donau-Universität Krems , 2013, s. 13-227Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

The purpose of the current paper is to contribute to the field of e-participation by presenting a design concept for mediating technology that incorporates current information technology such as social and collaborative media designed for the purposes of civic engagement in society. Such technology could empower people to mobilize and engage themselves in proactive consensus-seeking and co-creation. Social media are broadly adopted in the reactive mobilization of citizen-initiated participatory activity in society such as protests like the London riots and the Occupy movements. In our view, there is a demand to organize mobilized crowds to collaborate in a consensus-seeking manner. For instance, there does not yet exist online applications that specifically serve the purposes of massive simultaneous co-editing of documents by citizens seeking consensus in societal issues. However, as we argue, there is no reason for such not to be integrated from existing technological components that are commonly accessible.

Ort, förlag, år, upplaga, sidor
Edition Donau-Universität Krems , 2013. s. 13-227
Nyckelord [en]
bottom-up democracy, e-participation, grassroots, social media, consensus-seeking, digital engagement, micro-democracies
Nationell ämneskategori
Människa-datorinteraktion (interaktionsdesign)
Identifikatorer
URN: urn:nbn:se:hkr:diva-18177OAI: oai:DiVA.org:hkr-18177DiVA, id: diva2:1211495
Konferens
Conference for E-Democracy and Open Government
Tillgänglig från: 2018-05-31 Skapad: 2018-05-31 Senast uppdaterad: 2019-08-16Bibliografiskt granskad
Ingår i avhandling
1. Co-creating democracy: conceptualizing co-creative media to facilitate democratic engagement in society
Öppna denna publikation i ny flik eller fönster >>Co-creating democracy: conceptualizing co-creative media to facilitate democratic engagement in society
2018 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

Internet-based information and communication technology (ICT) have increasingly been used to facilitate and support democratic engagement in society. A growing body of research has demonstrated that the Internet and, in particular, social media have given citizens the opportunity to participate, interact, network, collaborate, and mobilize themselves within communities. While these media have broadened the means of exercising citizenship in many forms of participatory democracy, the technological prerequisites exist to go beyond the standard uses of social media (e.g., social networking, entertainment) and towards proactive and co-creative democratic engagement. Such engagement includes, but is not limited to, participatory activities for democratic purposes. Further, some researchers have argued that representative democracy is in decline and has several limitations related to citizens’ trust in politicians and engagement with representative institutions. There is a recognition among scholars to infuse representative democracy with participatory bottom-up processes by employing ICT in an attempt to bridge these limitations. In order to further facilitate and support participatory as well as co-creative processes, this thesis elaborates a concept of co-creative media. The process of this work was guided by the following question: How can co-creative media be theoretically anchored and conceptualized in order to facilitate and support citizen engagement within democratic processes? A concept-driven design research approach was adopted to address this research question, and this resulted in five interconnected articles. Firstly, based on the results from each article, four design guidelines were formulated to further guide the design of co-creative media for democratic engagement. These design guidelines may support future participatory design processes in which stakeholders collectively contribute to the development and evaluation of co-creative media. The guidelines constitute a resource that stakeholders may use to develop adaptations of co-creative media for the purposes of facilitating democratic engagement. Secondly, the results from each article were fed forward into the concept-driven research process as theoretical and empirical insights, which were used to inform and elaborate the main contribution of this thesis, namely the concept of co-creative media. The concept of co-creative media in its form outlined by this thesis seeks to broaden citizens’ democratic engagement by means of creating virtual spaces in which new ideas, initiatives, knowledge, solutions, and digital tools could emerge. The implications of co-creative media could be to create, develop, and strengthen partnerships between communities and local services, extend digital skills in society through community-engaged practitioners, and propagate as well as coordinate large-scale co-creative practices.

Ort, förlag, år, upplaga, sidor
Stockholm: Stockholm University, 2018
Nyckelord
co-creative media, democracy, concept-driven design research, socio-technical systems, consensus-seeking, internet voting, mobilization, open so
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Identifikatorer
urn:nbn:se:hkr:diva-18397 (URN)oai:DiVA.org:su-153968 (DOI)978-91-7649-113-3 (ISBN)978-91-7797-215-0 (ISBN)
Tillgänglig från: 2018-08-29 Skapad: 2018-07-12 Senast uppdaterad: 2019-08-16Bibliografiskt granskad

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